Last updated: 1 July 2026

Contact

Gem TD is run by one person, so there is a single place to reach me. I read everything and try to reply as quickly as I reasonably can.

Email

[email protected] — use this address for any of the following:

• general questions and feedback about the game or this site;
• privacy requests and data-subject rights (see Privacy Policy);
• refund and purchase questions (see Refund & Cancellation Policy);
• copyright and other IP matters, including takedowns and counter-notices (see Intellectual Property & DMCA);
• accessibility barriers (see Accessibility Statement);
• reporting bugs, cheating, or abuse (see Acceptable Use Policy); and
• parental requests about a child’s data (see Children’s Privacy).

Response time

As a solo project, I aim to acknowledge messages within a few business days. Time-sensitive legal and privacy requests are prioritised. Please include any relevant order reference or details so I can help faster.

Postal contact

Available on request. A postal address can be provided where the law requires it — just ask by email. See also the Legal Notice (Imprint).